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Support

Need help with Retinelle?

If you have a question, found a bug, or need help with your subscription, send us an email. We try to answer quickly.

Contact Support Open App Store Page

Fast Response

We usually respond within 1-2 business days.

Subscription Help

For billing or refunds, Apple handles payments directly in your App Store account.

Privacy Questions

Questions about data handling are covered in our Privacy Policy and we can clarify by email.

What to include in your email

Sharing these details helps us solve issues faster.

  • 1 App version and iOS version.
  • 2 Steps that reproduce the issue.
  • 3 Screenshot or screen recording if possible.
  • 4 Whether this concerns subscription, export, or project/item management.

Helpful links